National Communications Centre

Glad Group’s National Communications Centre (NCC) is a centralised command, control and help desk facility operating 24 hours a day, 7 days a week to report all issues for clients and coordinate emergency and crisis response from one centralised location in Sydney.
The NCC facility has been built to comply with the Australian and New Zealand Standard AS/NZS 2201.2:200 and has been awarded Grade A certification by ASIAL. The NCC Facility was launched in June 2012.


  • 24/7 Call Centre

  • Alarm Monitoring

  • Active CCTV Monitoring

  • GPS Tracking

  • Incident Reporting

  • Critical Crisis Management

  • Data Recovery and Crisis

  • Operational Support

  • Call Centre Redundancy

Benefits of our National Communications Centre

  • Australian based

    Our National Communications Centre is based and operates from Glad’s Head Office premises in Sydney.

  • Centralised point of contact

    The NCC facility is an integrated service, responding to incidents across Glad Group’s complete range of services including cleaning, security and maintenance.

  • Highly Skilled Operators

    Our NCC operators are highly skilled and knowledgeable in all facets of Glad’s business.

To find out how our National Communications Centre can benefit your business, contact us today on 1300 452 347 or [email protected]