Glad Concierge is a universal solution to your day-to-day needs, offering a dynamic and flexible approach to customer engagement.

Glad Concierge is a convenient and professional service that takes a fresh approach to the traditional role of a concierge. We provide a service platform that presents a real point of difference within traditional commercial space, while going above and beyond what our customers expect.
We deliver an adaptive and dynamic service platform designed to support tenant engagement and retention, making business for your clients much more convenient. Glad Concierge is globally inspired and integrated seamlessly into the customer service and experience vision of our clients.


  • Personal Dry Cleaning

  • Catering services

  • Meeting room bookings

  • 5-star meet and greet

  • Floral services

  • Premium transfer service

  • Restaurant reservations

  • Support for facilities and maintenance requests

  • Customer Service Training

Benefits of working with Glad

  • Highly Skilled Force

    Access to a highly skilled multicultural workforce, with a focus on training and innovation to promote continuous improvement as a process for our people and customers.

  • Innovative Offerings

    Onsite or Virtual presence providing a unique professional experience committed to providing solutions.

  • National Coverage

    Access to our National network of Concierge professionals allowing us to provide committed services for your assets.

  • 24/7 National Communications Centre

    24/7 access to Glad’s National Communications Centre for the coordination of emergency and crisis response.

We know that every business and property is different, and each of our clients require a bespoke solution to their problems. Instead of telling you, we’d love to show you exactly why Glad Group is one of the leading companies in the field of integrated property solutions.

Give us a call in an office near you if you’d like to speak to one of our friendly and helpful members of staff. Otherwise, feel free to leave us a message online and we’ll be in touch.