Glad Concierge is a universal solution to your day-to-day needs, offering a dynamic and flexible approach to customer engagement.
We deliver an adaptive and dynamic service platform designed to support tenant engagement and retention, making business for your clients much more convenient. Glad Concierge is globally inspired and integrated seamlessly into the customer service and experience vision of our clients.
Coupled with an understanding of the mechanics behind service integration, our teams are naturally incorporated into the daily operation of any commercial site.
In a bid to remain client-focused at all times, each individual request will be supported by the Glad National Communications Centre (NCC). We aim to give your customers access to convenient and time-saving services, whilst also making sure they are engaged in the amenities and facilities of any commercial property.
Our Concierge service offerings can easily be incorporated within our integrated service delivery solutions and provide additional support to our onsite teams delivering, cleaning, security or maintenance services.
WHAT WE CAN DO?
Personal Dry Cleaning
Meeting room bookings
5-star meet and greet
Premium transfer service
Support for facilities and maintenance requests
Customer Service Training
Benefits of working with Glad
Highly Skilled Force
Access to a highly skilled multicultural workforce, with a focus on training and innovation to promote continuous improvement as a process for our people and customers.
Onsite or Virtual presence providing a unique professional experience committed to providing solutions.
Access to our National network of Concierge professionals allowing us to provide committed services for your assets.
24/7 National Communications Centre
24/7 access to Glad’s National Communications Centre for the coordination of emergency and crisis response.
We know that every business and property is different, and each of our clients require a bespoke solution to their problems. Instead of telling you, we’d love to show you exactly why Glad Group is one of the leading companies in the field of integrated property solutions.
Give us a call in an office near you if you’d like to speak to one of our friendly and helpful members of staff. Otherwise, feel free to leave us a message online and we’ll be in touch.