GLAD GROUP STRENGTHENS ITS STRATEGY AND CREATES MOMENTUM

Earlier this month, Glad Group’s leadership team participated in a 3-day conference in Kiama, NSW. The theme of the conference, “Creating Momentum”, emphasised a simple idea: little victories lead to big victories, small accomplishments lead to larger ones. At Glad Group, we all work together, and we build momentum moving forward as one team, and one Glad Family.

 

Personal momentum and team momentum

On the first day of the conference, our Senior Leadership team, led by Christopher Errington, received a coaching session from Maryanne Perry of MAP Coaching. This powerful session was designed to facilitate insight into how we can leverage individuals strengths as leaders, to work effectively together as a team, driving real benefit and value to the business.

Each senior leadership team member reflected on their individual strengths and how every person has unique capabilities. When these strengths and capabilities are aligned together with a common purpose and vision... this when the real and positive benefits of teamwork are powerfully unleashed. This insightful coaching session provided a balanced approach to linking us all together as a high functioning and high performing team!

 

 

Business update, sustainability focus and connecting to our purpose

The broader Glad Leadership team comprising National, State and Regional Managers joined in the afternoon of Day 1. This combined session kicked-off with an in-depth business update, presented by Chris Errington(Chief Operating Officer). Here Chris reflected on the last 12-months, all the changes, developments, and initiatives we’ve undertaken as a business. As Glad Group continues to prosper and diversify, building momentum for the future, it was a great opportunity to look in the rear-view mirror and see all we have accomplished in the past year.

  • Launch of the Glad Group Business Score card which clearly articulates the strategy and objectives for the broader business
  • Consolidation of all Glad Group business units and the successful introduction of Auxus and Glad Indigenous as two stand-alone business ventures
  • Publication and our second Modern Slavery Statement
  • Development and introduction of our second ‘Innovate’ RAP,
  • Introduction of flexible working arrangements and new, contemporary office fit-out
  • Introduction of a truly paperless office as an important initiative on our sustainability pathway
  • Introduction of structured performance development programs for Managers, and
  • Significant contract wins and sustainable, strategic growth across all business divisions.

Nina Collinson (National Sustainability Manager) presented the continuing importance of Glad Group’s ongoing sustainability journey – and the fundamental objective behind being ‘A force for good’:

  • Better People and Communities,
  • Better Business, and
  • Better Planet.

The following session was coordinated by Phil Preston, Purpose Development Expert. Phil helped the Glad Group team connect to their recently refreshed purpose:

We create safe places and welcoming experiences, everyday.

Our new purpose statement reflects the hard work and commitment of our people, the important services we provide to our customers and our collective efforts to support the communities we serve. It is a single statement that defines the reason we exist, and links our human values of Trust, Respect, Integrity and Innovation to what we aspire to achieve in all that we do.

 

Reducing risk always on our mind

The Glad Group team started the second day of the conference with a risk identification workshop. Facilitated by Chris Atherton (Head of Risk and Compliance), Belinda Bogoesvka and Nina Collinson, this session pulled the team together to identify and assess risks - their likelihood and consequence to both our business and our customers. Risk management is acritical part of our operations and it is crucial to us to continuously improve our understanding of risk to ensure the safety of our people, the continuity of our business and security and well-being of the communities we serve.

Feeling inspired and communicating with impact

We also had the pleasure to welcome and listen to three inspired keynote speakers:

Pippa Hallas (CEO of Ella Baché)

Since taking on the role, her task has been to steer the company through some of the greatest disruptions the industry has ever seen, such as the rise of the empowered consumer, the rapid growth of ‘fast food’ beauty and pivotal changes to the buying behaviour and brand loyalty of new generations. Under her leadership, Ella Baché has expanded to over 150 franchise locations across the country and is also changing the face of education through its revolutionary colleges, supporting young women with a desire to educate customers on the best ‘zero harm’ ways to care for their skin. This session inspired the Glad Group leadership team to embrace its company culture and emphasise on its roots.

Nick Harding (Speaker Coach)

Nick is a senior facilitator, strategic communications expert, and speech writer. He specialises in helping people discover and craft their story. Nick is passionate about guiding and encouraging leaders to find their voice. His background in education, especially English, allows him to help people find clarity and understand the power of their words. Nick shared his skills with the Glad Group team to learn to communicate with impact, think on their feet, work the room, and set themselves up for success! Through some exercises and workshops, he shared amazing tips to give confidence to the team.

Paul Reid (Staff Coach and Head of Recruitment at Sydney FC)

Paul is a former Australian international footballer who plays as a player coach midfielder for Rockdale City Suns in the NSW Premier League. Our partnership with Sydney FC has been in place for two seasons and remains to sustain its ongoing relationship with them. Sydney FC has increased its commitment to connecting with the grassroots football Community by appointing Paul as the Sky Blues- second Community Football Officer. Paul talked about his role and the career pathways fore lite football players when they bring down the curtain on the A-League career. It gave the team insights into recruitment strategies and the power of engaging our team towards our company goals.

Glad Group’s leadership conference was an overall success and was able to create team engagement and bonding between one another. The senior leadership team were driven to think about many aspects of creating momentum and why it is so important and valuable to our company. If you would like to find out about more about us, please feel free to follow our LinkedIn page!

 

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