We firmly believe that our people are our greatest asset, and we continuously evolve our business strategy to ensure we cultivate an engaged, satisfied, and productive workforce. By investing in our people, providing clear career paths, and supporting them to feel empowered in the workplace, we have created teams that continually exceed performance expectations.
Innovation and technology
Glad Group’s technology strategy allows us to align and quickly adapt to changes in the industry enabling us to overcome challenges faced over the last 30+ years of operations, such as the unprecedented events of COVID-19. Our technology strategy enables us to better provide operational insights to our customers, allowing them to make informed decisions based on data-driven insights and artefacts equipping them with visibility and transparency. Built on four key principals that have deep roots and alignment with Glad Group values.
The following is an insight into our technology strategy which drives our passion to continue to innovate:
- Customer experience
- Data-driven insights
What is GladConnect?
GladConnect is Glad Group’s service management system, it provides powerful tools that help us work smarter to deliver true value and innovation to our customers, while focusing on compliance and operational integrity.