National Reconciliation Week 2020


The theme for National Reconciliation Week 2020 is – In This Together – and is now resonating in ways that not any of us would have foreseen when announced last year, but it reminds us whether in a crisis or in reconciliation we are all in this together.

This year, Reconciliation Australia marks twenty years of shaping Australia’s journey towards a more just, equitable and reconciled nation.

Much has happened since the early days of the people’s movement for reconciliation, including:

  • Greater acknowledgement of Aboriginal and Torres Strait Islander rights to land and sea
  • Understanding of the impact of government policies and frontier conflicts, and
  • An embracing of stories of Indigenous success and contribution.

As always, we stand on the shoulders of those who came before us, and Australians now benefit from the efforts and contributions of people committed to reconciliation in the past.

Today we work together to further that national journey towards a fully reconciled country.

Reconciliation is a journey for all Australians – as individuals, families, communities, organisations and importantly as a nation. At the heart of this journey are relationships between the broader Australian community and Aboriginal and Torres Strait Islander peoples.

We strive towards a more just, equitable nation by championing unity and mutual respect as we come together and connect with one another.

On this journey, Australians are all ‘In This Together’, every one of us has a role to play when it comes to reconciliation, and in playing our part, we collectively build relationships and communities that value Aboriginal and Torres Strait Islander peoples, histories and cultures.

Glad Group believes it is essential to support and enrich the Indigenous communities in which we operate. Through our people and our partnerships, we aim to promote equality for all Australians. We recognise that this is not the reality for many Indigenous Australians, who face significant social, economic and financial disadvantage.

To view our RAP, click here and to view the performance of our RAP to date, click here.

Disinfection and Sanitisation Services

Professional Disinfection and Sanitisation Services

Glad Group’s professional disinfection and sanitisation services have never been more important to the function and well-being of those on the front line of your business and their services.

Our extensive range of expert disinfection and sanitisation services ensure potentially harmful and infectious situations are dealt with in a safe, discreet and legally compliant manner and aim to provide reassurance to businesses that could be affected by potentially infectious outbreaks by eradicating harmful pathogens quickly and safely.

That’s why Glad Group is an essential resource for many authorities, commercial and retail organisations. We help protect them against infectious bacteria, viruses and disease.

Our specialist disinfection and sanitisation services provide total peace of mind because Glad Group is protecting your businesses’ interest and reducing your liabilities.

Why get professional disinfection and sanitisation services?

  • Regular disinfectants protect only momentarily
  • Viruses and Germs like COVID-19 linger on surfaces for up to 6 days
  • We utilise professional-grade disinfectant and sanitisation solutions
  • Issuance of completion reporting

Glad Group is Australia’s most trusted cleaning and sanitisation company with 30+ years’ experience and a fully trained and accredited workforce.

Employing over 2500+ people Australia wide, we are trusted across the global market for a system that works.

Protect those on the front line of your business and their services.

Ensure high hygiene standards and prevent the spread of infection with Glad Group! Fast response and deployment times when you email [email protected] or call 1300 452 347.



Public places, do you pay attention to their germs? As this flu season can confirm and with Coronavirus on everyone’s mind, Glad Group have identified four things to look out for in public places as germs can spread like wildfire. Though we may try to ward off any nasty viruses by washing our hands or staying away from anyone contagious, there are a few sneaky places where bacteria can still infect us without even knowing it.

Here are the top 4 places germs like to lurk and how you can fight back:

  1. Car: rise shares, rentals and taxis

If you rely on cabs, rental cars or even popular ride-sharing services to get around, chances are you’re probably sharing those rides with microscopic critters. Did you know that seat belts and window buttons are the worst source of germs?

In your own car, the dashboard is a big germ repository because it doesn’t get enough direct airflow from vents to help disperse bacteria.

Tip: Sanitise your hands after riding in the car and avoid eating in vehicles, whether they are private or public. Eating can pass on germs from surfaces to our mouths.

  1. Door handles

Unfortunately, not everyone washes his or her hands as often as we would like. One study showed only about 5% of people actually wash their hands for the recommended 20 seconds or more. That means lots of people are walking out of the bathroom and touching the door and knobs with germy hands.

  1. Toilets

Don’t think you can escape the restroom without touching the door handle? Palm a spare paper towel after you wash up and use it to grasp the handle. Yes, other patrons may think you’re a germ-phobe – but you’ll never see them again, and you’re the one who won’t get sick.

  1. Food courts

Wherever food is present, you have a high risk of cross-contamination and the potential for foodborne viruses. That’s why the busy shopping centre food court is one place where we see a lot of varieties of bacteria.

Most bacteria are found on the flaps of garbage bins, so it’s advisable to avoid touching them with your hands. It’s also advisable to avoid putting your cutlery or food on the trays.

A simple guideline is to avoid touching your mouth or eyes during your trips and to practice good hand hygiene by regularly washing your hands before and after eating and after using the restroom. Carrying an alcohol-based hand sanitiser with you for times when you do not have access to water and especially upon leaving. Small things like these can help prevent you from picking up more than what you bargained for.

If you have any questions regarding the range of cleaning services offered at Glad Group or would like a quote, don’t hesitate to call us on 1300 452 347 or email us at [email protected].




Ask yourself, how often do you make your desk space free from germs? The coronavirus (COVID-19) pandemic has, in a few short weeks, changed much about the world. People are washing their hands more regularly, cleaning their smartphones and keyboards, realising just how much they touch their faces, and generally being more considerate about not spreading cough and sneeze germs about the place.

At Glad Group, our cleaning division work countless of hours in the commercial and governmental sector to ensure desk spaces are clean because we know and understand that offices are subject to a high level of volume of people, externally and internally – someone is coming from somewhere – so, it is extremely important that you keep your desk space in tip-top condition.

Here’s 5 tips on how to completely eliminate germs from your desk space:

  1. Your keyboard
    Unplug your keyboard from your computer. Flip it upside down and give it a good couple of shakes to loosen any debris. Present a cleaning or disinfecting wipe and swipe over the keyboard until you are confident you have cleaned adequately.
  2. Your mouse
    The good news is that you will not need any special products to clean down your mouse. Just a normal disinfecting wipe used will be effective. Rubbing these kinds of wipes over your mouse will be extremely helpful in stopping the spread of germs.
  3. Desk space
    Remove all items, including your computer (if possible), phone, penholder, stapler, and other accessories, from the desktop (or move them to the side while you clean). Use disinfectant wipes to thoroughly wipe down the entire surface. Wait for the cleaning solution to dry before moving the desk items back into place.
  4. Mobile or desk phone
    Even if you are unaware, saliva regularly splatters off our lips as we speak onto mobile devices and desk phones. These pieces can all be cleaned with sanitised wipes and compressed air.


The benefits of keeping your desk space commonly used areas as clean as possible will have positive health benefits for you and your colleagues. Washing your hands, disinfecting shared surfaces as well as the surfaces that no one considers when cleaning, will help mitigate the spread of germs and viruses between surfaces and individuals.

If you have any questions regarding the range of cleaning services offered at Glad Group or would like a quote, don’t hesitate to call us on 1300 452 347 or email us at [email protected].



Coronavirus outbreak in the workplace:

Cleaning, sanitising and disinfecting are part of a broad approach to preventing infectious diseases in the workplace. To help slow the spread of coronavirus (COVID-19) or influenza (flu), the first line of defence is ensuring your personal hygiene practices are aligned to health standards. Other measures include covering coughs and sneezes, washing hands, and keeping sick people away from others.

Below are tips on how to clean your workplace and slow the spread of diseases, such as Coronavirus outbreak in the workplace, specifically through cleaning and disinfecting.

Coronavirus: how to clean your workplace

The difference between cleaning, disinfecting, and sanitising:
  1. Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
  2. Sanitising lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.
  3. Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or touch points. You must be able to pre-clean the area prior to disinfecting, unless you utilise a product that incorporates both actions. By killing and removing germs (pathogens) on a surface, you can further lower the risk of spreading infection.

At Glad Group, we are experienced professionals who have the appropriate training, techniques, advanced tools and equipment to customise to your cleaning needs, especially during the coronavirus (COVID-19) pandemic.

If you have any questions regarding the range of cleaning services offered at Glad Group or would like a quote, don’t hesitate to call us on 1300 452 347 or email us at [email protected].



International Women’s Day 2020: Gender balance is at the core of what we stand for at Glad Group, where each of our 2500 employees must have access to the same opportunities and be able to develop their career. By tapping into the full potential of men and women, Glad Group is stronger, more innovative, and better at serving its clients Australia-wide.

We know that equality is not only a women’s issue, it’s a business issue. Gender equality is essential for economies and communities to thrive. A gender equal world can be healthier, wealthier and more harmonious – so what’s not great about that?

This International Women’s Day 2020 the race is on for the gender equal boardroom, a gender equal government, gender equal media coverage, gender equal workplaces, gender equal sports coverage, more gender equality in health and wealth… so let’s make it happen. Let’s be #EachforEqual.

Because in reality an equal world is an enabled world. Individually, we’re all responsible for our own thoughts and actions – all day, every day.

We can actively choose to challenge stereotypes, fight bias, broaden perceptions, improve situations and celebrate women’s achievements.

Collectively, each one of us can help create a gender equal world.

Let’s all be #EachforEqual and celebrate International Womens Day 2020. 

#GenderEquality #GladGroup #GladFamily



Employee Appreciation Day is a holiday observed on the first Friday in March. It is a day for companies to thank their employees for their hard work and effort throughout the year.
On behalf of Glad Group Management, I would like to extend our appreciation for the amazing work done by each of you from our cleaning, security, concierge, maintenance and head office departments.

I hope by now you feel a part of the Glad Family. Whether you have been here for a week, month or even years, each of you play an important role in the Glad Group.

There is a not a day that passes, where I do not hear about the great accomplishments you make because of all your hard work. Your diligence, self-motivation and dedication is a source of inspiration for the team that surrounds you, so may I encourage you to keep going and be the great person that you are.

#EmployeeAppreciationDay gives me yet another opportunity to talk about our new employee and recognition system, TRIIBE which is an exclusive online program for Glad Group employees to be recognised and access exclusive discount benefits.

The people and culture department worked extremely hard over the last quarter and they have accomplished something extremely rewarding for each one of our employees.

Thank you once again for all your effort.


Nick Iloski


upskill for cleaners


Want to learn upskilling for cleaners from one of Australia’s best?

Glad Group is an established integrated services provider and with over thirty years in the industry has accumulated the most outstanding training culture and best practices throughout its organisation with the focus on employees.

We are committed to upskilling for cleaners, by creating a positive and fulfilling induction, training and working environment, with progressive career pathways.

We realise the value of our team and our people are what set us apart. Each cleaner is supported and trained to the highest standards of quality and cleanliness in the cleaning industry. Our staff are also trained in professional, behavioural standards that our clients have grown to love.

A career in the cleaning industry can be highly rewarding. It can open doors to many other industries and opportunities.

If you wish to apply for a Cleaning role, please send your resume to [email protected] and address it to ‘Human Resources’. Head over to our LinkedIn or Facebook pages to know more about the Glad Family.

Glad Group values diversity and encourages interest from Aboriginal and Torres Strait Islander Peoples and people with diverse cultural and linguistic backgrounds to apply.


Proudly Australian-owned, Glad has been dedicated to working in partnership with clients to achieve their goals since 1989. We offer national capability and the opportunity to tailor a range of property services to individual clients’ needs. We share our clients’ commitment to service excellence, sustainability and innovation.

Learn more about who Glad Group are, by understanding our values and purpose.

cleaner pathways


Do you want to know what your cleaner pathways are? or other job opportunities? As part of our retention and engagement approach, we help employees navigate which direction their career should go in. For some this will be around moving into a new job family or into a more senior position. Our organisational structure and development programs provide many choices for employees.

At Glad Group, our integrated services delivery model provides many and multiple career path options. We help employees assess where they want to go, through looking at their preferences and strengths across a range of factors:

  • What are their current skills (strong communication, problem solver)
  • What are their experiences (hospitality, consulting)
  • Where are their interests (technology, science, social)
  • What do they value and what are they motivated by (helping others, money)
  • What personality traits do they have (outgoing, cautious)
  • What formal qualifications do they have or are working towards achieving
  • Are there any location considerations for them to consider

The benefit to employees with an Integrated Services Model is that we provide the entry point for a range of job families and then we offer the opportunity to move across job families or up into team leader positions.

Under our integrated services model, cleaner pathways and all jobs share common values and behaviours. This means employees can move through into different positions once they have the technical training or acquire the necessary qualifications.  For example: with the right values, behaviours and a commitment to providing premium customer service, a Landscaper, once completing their Security Licence/qualification(s), could easily transition into a security role.

If you wish to apply for a job within the Glad Group, please send your resume to [email protected] and address it to ‘Human Resources’. Head over to our LinkedIn or Facebook pages to know more about the Glad Family.

Glad Group values diversity and encourages interest from Aboriginal and Torres Strait Islander Peoples and people with diverse cultural and linguistic backgrounds to apply.



What does it take to have the skills for cleaners? That’s actually a pretty great question – lucky you have come to just the right place.

Working as a cleaner may involve tidying, scrubbing, wiping, washing, dusting, vacuuming, mopping or polishing furniture, work areas and machinery. Cleaners may be employed in a variety of areas such as within domestic, industrial, health, education and public settings. Cleaners may work irregular hours or split shifts, and may undertake work on a full-time, part-time or casual basis.

Depending on the role, cleaners may work outside (for example cleaning graffiti) or inside (for example cleaning offices). Many cleaners work for businesses, factories, hospitals or cleaning companies.

So what skills for cleaners do you need? Read below:

  • You need to have attention to detail to ensure you do not miss areas as you go through your cleaning checklist.
  • You need to be thorough yet efficient with all your tasks – from sweeping floors to disinfecting bathrooms – to ensure you are done by the time your shift is over.
  • Those who work independently need to be self-driven, while those who are part of a team should know how to collaborate with others and follow instructions from supervisors.
  • Time management skills are important to make sure that you complete your assigned tasks during your shift, and you need physical stamina to spend hours on your feet, pushing, pulling, and lifting cleaning equipment.

If you wish to apply for a cleaning role, please send your resume to [email protected] and address it to ‘Human Resources’. Head over to our LinkedIn or Facebook pages to know more about the Glad Family.

Glad Group values diversity and encourages interest from Aboriginal and Torres Strait Islander Peoples and people with diverse cultural and linguistic backgrounds to apply.