Keeping clients assets safer is extremely important. No matter what sort of workplace you are managing, the employees’ health and safety is something that always has to be taken into consideration.

That’s why as a service company that works within the assets of our customers, we are taking the risk of coronavirus very seriously.

We have implemented measures in line with government and Safe Work Australia recommendations to manage the risks of exposure to COVID-19 when visiting our clients.

How do we keep your assets safe?

  • Maintaining a 1.5-2m physical distance at all times
  • Increased hygiene and sanitisation measures
  • Informative toolbox talks regarding social distancing with on-site teams
  • Online COVID-19 awareness modules via our Learning Management Software, Glad Academy
  • Introducing a COVID-19 policy to all staff
  • All technicians have been issues with appropriate PPE including masks and disposable gloves
  • Cleaning down surfaces with disinfectant before and after work using Aeris Active™

Regular documented Toolbox Talks meetings are held with all relevant electrical and maintenance technicians to address COVID-19. Topics covered include social distancing, best practice for safe hand hygiene and COVID-19 awareness.

Glad Group utilises Aeris Active™, a broad-spectrum disinfectant with outstanding residual biocidal activity, developed initially for medical facilities. Aeris Active™ is compliant to current SafeWork health guidelines to prevent the spread of COVID-19.

Aeris Active™ can kill all microorganisms, leaving surfaces hygienically clean. The main reason for using Aeris Active™ is its post application efficiency, protecting hard surfaces for up to 7 days, or 200 touches.

Our coronavirus protocols have been implemented to keep our our clients assets safer. Avoid the risk of contamination at your site and get in touch with Glad Group today.

Click here to contact Glad Maintenance or call 1300 452 347.



During the COVID-19 pandemic, many buildings are experiencing significantly reduced downtime, occupancy and in some instances being vacated. Every facility has deferred projects once and tasks that were waiting for a weekend when the building sits empty; planned correctly, now is your chance for these projects.

We are working with our clients to complete delayed projects, replacements, and repairs during this downtime.

What can Glad Maintenance do for you?

Coordination of trades for project, with one key point of contact, one concise monthly report and the ability to align broad goals for the property with specific objectives and outcomes.

Experts in emergency lighting, exit lighting, electrical system testing, bulk replacement and upgrade, switchboard and reticulation.

Investigation and scoping defect rectification work, condition assessment, prototype repairs and non-compliance identification.

Completion of tenancy strip outs for retail, industrial and commercial properties, including rubbish removal, commercial cleaning, and all refit works.

Specialists in new commercial and retail fit outs and refurbishments, with complete coordination of all works.

Cost effective range of modular products to be deployed onsite, compact and free-standing indoor or outdoor hoarding configurations.

Long term scheduling to reduce the incidence of lost time due to breakdown of equipment, resulting in fewer disruptions to operations, increased assets life span, financial savings & increased productivity.

If you think your maintenance services could be better, we’d love to show you how. We partner with our clients to put more time back into your calendar, reduce operating expenses and, ultimately, provide a level of care and service that shows.

Click here to discuss how Glad Maintenance can help your business or call 1300 452 347.

Glad Group 24/7 Security Officer's Day


Today, we’re taking some time to thank our security professionals, as its 24/7 Security Officer Day. This day is still largely unknown but deserves more visibility. Having started in 2016, members of the security industry decided it was time to recognise the fantastic role of front-line men and women within the industry.

At Glad Group, we’re taking this opportunity to acknowledge their work and thank all our dedicated security professionals for their commitment and dedication every day. Indeed, their professionalism is maintaining our clients’ businesses, offices, shopping centres, and communities, keeping them safe and secure 24/7.

What does it mean to be a Glad Security Officer?

Our 1,500 highly trained men and women look after 100 sites, initiating emergency response plans, leading evacuation efforts, providing vital information during times of distress and are the eyes and ears of the buildings we look after.

For us, 24/7 Security Officer Day is the perfect occasion to highlight our staff members and say thank you to them. Their industry expertise, customer focus, responsiveness and vigilance is what makes Glad Group successful and this is why it is important that we recognise their work and contributions.

Glad Security, a strong expertise all around Australia

To recognise our security officers, we have run an internal program, and the responses we received were just amazing! We would like to thank our state teams for nominating almost 50 security professionals!

Security Officer's Day

If you want to join the Glad Family in a security officer role or simply tell us a positive story about an interaction you had with a security officer, please contact us.



As humans spend much of their waking life at work, understanding how wellbeing is fostered in the workplace can make an important contribution to productivity.

Glad Group has one of the largest amount of feet on the ground in Australia, with over 2500+ employees, who manage over 400 assets both in the commercial and retail sector.

For most of our employees, their workday includes physically demanding tasks that require a lot of movement and even heavy lifting.

At Glad Group, we believe that too often companies overlook the influence that social interactions have on employees. In fact, research shows that employees who have ‘excellent social wellness’ actually yield higher productivity at work than individuals with ‘poor social wellness’.

So what is social wellness and how does it impact employee wellbeing?

Social wellness means having a work-life balance and positive interactions with others, both inside and outside of the work environment because it is an important dimension that contributes to an individual overall state of wellbeing, and ultimately has a large impact on an employee’s overall wellbeing.

How does the Glad Group improve social wellness?

Here are six ways we foster a positive work environment so our people can develop social wellness:

  1. We make it easy for employees to talk to each other;
  2. We encourage team collaboration on projects;
  3. We make it easy for employees to feel good about themselves;
  4. We help new employees integrate;
  5. We create a culture of care;
  6. Lastly, we practice social skills.

By creating an environment that embraces and promotes social interactions, we are able to actually stimulate productivity. This also included our open plan offices, informal meeting spaces and social company events that Glad Group uses to create a more social work environment.

At the end of 2019, Glad Group launched TRIIBE, our very own employee engagement platform, to emphasize that we place employee wellbeing at the centre of our business activity.

The wellbeing centre, which is one of the features of our employee engagement platform, is accessible to all employees, wherever they work!

Acting as our dedicated place for all things wellbeing, it showcases three main categories:

  1. MOVE – Quite literally, this segment encourages employees to move and get active!
  2. MUNCH – Access to tasty and healthy recipes for the entire family!
  3. MIND – A collection of tips and tools to improve overall wellbeing!

Glad Group aims to create optimal conditions for employee wellbeing that have a positive impact on their productivity and of course client interactions.



Social Wellness Tips: Research shows there are five simple things you can do as part of your daily life – at work and at home – to build resilience, boost your wellbeing and lower your risk of developing mental health problems.

These simple actions are known internationally as the Five Ways to Wellbeing!

The Five Ways to Wellbeing are – Connect, Be Active, Keep Learning, Give, and Take Notice.

So for July, the official Social Wellness month, Glad Group are talking about the Five Way to wellbeing:

Why the Five Ways work:

  1. Connect:
    Strengthening relationships with others and feeling close to and valued by others, including at work, is critical to boosting wellbeing.
  2. Be Active
    Being physically active, including at work, improves physical health and can improve mood and wellbeing and decrease stress, depression and anxiety.
  1. Take Notice
    Paying more attention to the present moment, to thoughts and feelings and to the world around, boosts our wellbeing.
  2. Keep Learning
    Being curious and seeking out new experiences at work and in life more generally positively stimulates the brain.
  1. Give
    Carrying out acts of kindness, whether small or large, can increase happiness, life satisfaction and general sense of wellbeing.

These five actions are important to include in daily activities to promote positive health and wellbeing. That is why Glad Group strives for an organisational culture that supports these behaviours.


National Reconciliation Week 2020


The theme for National Reconciliation Week 2020 is – In This Together – and is now resonating in ways that not any of us would have foreseen when announced last year, but it reminds us whether in a crisis or in reconciliation we are all in this together.

This year, Reconciliation Australia marks twenty years of shaping Australia’s journey towards a more just, equitable and reconciled nation.

Much has happened since the early days of the people’s movement for reconciliation, including:

  • Greater acknowledgement of Aboriginal and Torres Strait Islander rights to land and sea
  • Understanding of the impact of government policies and frontier conflicts, and
  • An embracing of stories of Indigenous success and contribution.

As always, we stand on the shoulders of those who came before us, and Australians now benefit from the efforts and contributions of people committed to reconciliation in the past.

Today we work together to further that national journey towards a fully reconciled country.

Reconciliation is a journey for all Australians – as individuals, families, communities, organisations and importantly as a nation. At the heart of this journey are relationships between the broader Australian community and Aboriginal and Torres Strait Islander peoples.

We strive towards a more just, equitable nation by championing unity and mutual respect as we come together and connect with one another.

On this journey, Australians are all ‘In This Together’, every one of us has a role to play when it comes to reconciliation, and in playing our part, we collectively build relationships and communities that value Aboriginal and Torres Strait Islander peoples, histories and cultures.

Glad Group believes it is essential to support and enrich the Indigenous communities in which we operate. Through our people and our partnerships, we aim to promote equality for all Australians. We recognise that this is not the reality for many Indigenous Australians, who face significant social, economic and financial disadvantage.

To view our RAP, click here and to view the performance of our RAP to date, click here.

Disinfection and Sanitisation Services


Glad Group’s professional disinfection and sanitisation services have never been more important to the function and well-being of those on the front line of your business and their services.

Our extensive range of expert disinfection and sanitisation services ensure potentially harmful and infectious situations are dealt with in a safe, discreet and legally compliant manner and aim to provide reassurance to businesses that could be affected by potentially infectious outbreaks by eradicating harmful pathogens quickly and safely.

That’s why Glad Group is an essential resource for many authorities, commercial and retail organisations. We help protect them against infectious bacteria, viruses and disease.

Our specialist disinfection and sanitisation services provide total peace of mind because Glad Group is protecting your businesses’ interest and reducing your liabilities.

Why get professional disinfection and sanitisation services?

  • Regular disinfectants protect only momentarily
  • Viruses and Germs like COVID-19 linger on surfaces for up to 6 days
  • We utilise professional-grade disinfectant and sanitisation solutions
  • Issuance of completion reporting

Glad Group is Australia’s most trusted cleaning and sanitisation company with 30+ years’ experience and a fully trained and accredited workforce.

Employing over 2500+ people Australia wide, we are trusted across the global market for a system that works.

Protect those on the front line of your business and their services.

Ensure high hygiene standards and prevent the spread of infection with Glad Group! Fast response and deployment times when you email [email protected] or call 1300 452 347.



Public places, do you pay attention to their germs? As this flu season can confirm and with Coronavirus on everyone’s mind, Glad Group have identified four things to look out for in public places as germs can spread like wildfire. Though we may try to ward off any nasty viruses by washing our hands or staying away from anyone contagious, there are a few sneaky places where bacteria can still infect us without even knowing it.

Here are the top 4 places germs like to lurk and how you can fight back:

  1. Car: rise shares, rentals and taxis

If you rely on cabs, rental cars or even popular ride-sharing services to get around, chances are you’re probably sharing those rides with microscopic critters. Did you know that seat belts and window buttons are the worst source of germs?

In your own car, the dashboard is a big germ repository because it doesn’t get enough direct airflow from vents to help disperse bacteria.

Tip: Sanitise your hands after riding in the car and avoid eating in vehicles, whether they are private or public. Eating can pass on germs from surfaces to our mouths.

  1. Door handles

Unfortunately, not everyone washes his or her hands as often as we would like. One study showed only about 5% of people actually wash their hands for the recommended 20 seconds or more. That means lots of people are walking out of the bathroom and touching the door and knobs with germy hands.

  1. Toilets

Don’t think you can escape the restroom without touching the door handle? Palm a spare paper towel after you wash up and use it to grasp the handle. Yes, other patrons may think you’re a germ-phobe – but you’ll never see them again, and you’re the one who won’t get sick.

  1. Food courts

Wherever food is present, you have a high risk of cross-contamination and the potential for foodborne viruses. That’s why the busy shopping centre food court is one place where we see a lot of varieties of bacteria.

Most bacteria are found on the flaps of garbage bins, so it’s advisable to avoid touching them with your hands. It’s also advisable to avoid putting your cutlery or food on the trays.

A simple guideline is to avoid touching your mouth or eyes during your trips and to practice good hand hygiene by regularly washing your hands before and after eating and after using the restroom. Carrying an alcohol-based hand sanitiser with you for times when you do not have access to water and especially upon leaving. Small things like these can help prevent you from picking up more than what you bargained for.

If you have any questions regarding the range of cleaning services offered at Glad Group or would like a quote, don’t hesitate to call us on 1300 452 347 or email us at [email protected].




Ask yourself, how often do you make your desk space free from germs? The coronavirus (COVID-19) pandemic has, in a few short weeks, changed much about the world. People are washing their hands more regularly, cleaning their smartphones and keyboards, realising just how much they touch their faces, and generally being more considerate about not spreading cough and sneeze germs about the place.

At Glad Group, our cleaning division work countless of hours in the commercial and governmental sector to ensure desk spaces are clean because we know and understand that offices are subject to a high level of volume of people, externally and internally – someone is coming from somewhere – so, it is extremely important that you keep your desk space in tip-top condition.

Here’s 5 tips on how to completely eliminate germs from your desk space:

  1. Your keyboard
    Unplug your keyboard from your computer. Flip it upside down and give it a good couple of shakes to loosen any debris. Present a cleaning or disinfecting wipe and swipe over the keyboard until you are confident you have cleaned adequately.
  2. Your mouse
    The good news is that you will not need any special products to clean down your mouse. Just a normal disinfecting wipe used will be effective. Rubbing these kinds of wipes over your mouse will be extremely helpful in stopping the spread of germs.
  3. Desk space
    Remove all items, including your computer (if possible), phone, penholder, stapler, and other accessories, from the desktop (or move them to the side while you clean). Use disinfectant wipes to thoroughly wipe down the entire surface. Wait for the cleaning solution to dry before moving the desk items back into place.
  4. Mobile or desk phone
    Even if you are unaware, saliva regularly splatters off our lips as we speak onto mobile devices and desk phones. These pieces can all be cleaned with sanitised wipes and compressed air.


The benefits of keeping your desk space commonly used areas as clean as possible will have positive health benefits for you and your colleagues. Washing your hands, disinfecting shared surfaces as well as the surfaces that no one considers when cleaning, will help mitigate the spread of germs and viruses between surfaces and individuals.

If you have any questions regarding the range of cleaning services offered at Glad Group or would like a quote, don’t hesitate to call us on 1300 452 347 or email us at [email protected].



Coronavirus outbreak in the workplace:

Cleaning, sanitising and disinfecting are part of a broad approach to preventing infectious diseases in the workplace. To help slow the spread of coronavirus (COVID-19) or influenza (flu), the first line of defence is ensuring your personal hygiene practices are aligned to health standards. Other measures include covering coughs and sneezes, washing hands, and keeping sick people away from others.

Below are tips on how to clean your workplace and slow the spread of diseases, such as Coronavirus outbreak in the workplace, specifically through cleaning and disinfecting.

Coronavirus: how to clean your workplace

The difference between cleaning, disinfecting, and sanitising:
  1. Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
  2. Sanitising lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.
  3. Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or touch points. You must be able to pre-clean the area prior to disinfecting, unless you utilise a product that incorporates both actions. By killing and removing germs (pathogens) on a surface, you can further lower the risk of spreading infection.

At Glad Group, we are experienced professionals who have the appropriate training, techniques, advanced tools and equipment to customise to your cleaning needs, especially during the coronavirus (COVID-19) pandemic.

If you have any questions regarding the range of cleaning services offered at Glad Group or would like a quote, don’t hesitate to call us on 1300 452 347 or email us at [email protected].