To some, the true meaning of family means a group of people related by blood or ancestry. To Glad Group, it has nothing to do with genes and everything to do with love, compassion, and support.

Glad Group is a 30-year-old integrated facility service provider that considers each one of the 2500+ employees as part of their Glad Family.

But what is meant when we say something like that? Read below to find out!

Strong Macedonian roots

Nick and Lucy Iloski have strong Macedonian roots that for over 30 years have openly allowed the rest of the organisation to enjoy. Often we get to indulge in freshly baked burek (spinach and cheese is a crowd favourite at Glad Group!) blessings from their Orthodox priest and the celebration of Nick’s name day, St Nicholas – a very important day in his family and Macedonian culture.

Nick encourages all employees to embrace their cultural heritage, and drives diversity across our organisation. Over the past year, the Glad Family has enjoyed plenty of diverse celebrations, including the endorsement of our Reconciliation Action Plan, which sees events such as NAIDOC and National Reconciliation Week celebrated across our organisation, and Harmony Day (where we all bring in food from our backgrounds!).

Regular events

As any family would, Glad Group celebrate important events and milestones for individuals in the organisation! This includes celebrating Nick’s 50th with a big BBQ out back, to Nick and Lucy’s wedding anniversary, every staff’s birthday with a delicious cake and yummy nibbles, every life milestone such as citizenships, engagements, pregnancies, annual end of year parties and more!

Sometimes, we don’t need something to celebrate, or acknowledge, Nick just wants to bring the Glad Family together, to catch-up, have a moment together and re-group, like any family would do!

Reward and recognition

Nick is extremely grateful for the work each of his employees contribute to and that’s why he always takes the time to check in with staff, making sure everyone is happy and things are going well – we often joke that he is the father to all of us!

Over the past year, to push rewarding and recognising out staff further, we introduced a companywide engagement platform – that funnily enough – is called TRIIBE – which essentially means family!

TRIIBE is where we come together, to celebrate, acknowledge, comment and engage with everyone in the Glad Group business – we make sure nothing goes missed and everyone feels thanked and appreciated!

In hard times

When times are tough is when family matters most. COVID-19 hit majority of families extremely hard and Glad Group continue to do their part to ensure that employees from every division, were prepared for the worst case scenario – including COVID-19 awareness training delivered to all, disposable masks for on-site teams, educational and informative posters, company-wide text messages, company announcements through our internal communication platform, a helpline for employees and more.

These efforts did not go unnoticed, and where done so to make sure we all felt safe in what has been extremely hard the past few months.

Together or apart – regardless, we all play a role in the Glad Family and this day is one of the best ways to remind us of that. So whether you’re from NSW, VIC, QLD, SA, WA, TAS, NT, ACT or even NZ – we hope you feel valued and thank you for being a part of the Glad Family!