concierge service provider


Glad’s Concierge Service Provider is a universal solution to your day-to-day needs, offering a dynamic and flexible approach to customer engagement.

Glad Concierge service provider is a convenient and professional service that takes a fresh approach to the traditional role of a concierge. We provide a service platform that presents a real point of difference within traditional commercial space, while going above and beyond what our customers expect.

We deliver an adaptive and dynamic service platform designed to support tenant engagement and retention, making business for your clients much more convenient. Glad Concierge is globally inspired and integrated seamlessly into the customer service and experience vision of our clients.

Customer engagement is at the heart of everything we do. Our concierge team members are provided with industry leading frontline customer service training to ensure we are consistently delivering excellence at every opportunity.

Coupled with an understanding of the mechanics behind service integration, our teams are naturally incorporated into the daily operation of any commercial site.

In a bid to remain client-focused at all times, each individual request will be supported by the Glad National Communications Centre (NCC). We aim to give your customers access to convenient and time-saving services, whilst also making sure they are engaged in the amenities and facilities of any commercial property.

With the implementation of our concierge services, Glad can offer multi-site coverage and create cost efficiencies without an impact on service delivery and customer experience.

Our Concierge service offerings can easily be incorporated within our integrated service delivery solutions and provide additional support to our onsite teams delivering, cleaning, security or maintenance services.

Are you striving for excellence?

If you think your concierge services could be better, we’d love to show you how. We partner with our clients to put more time back into your calendar, reduce operating expenses and, ultimately, provide a level of care and service that shows.

Click here to discuss how Glad Concierge Services can help your business or call 1300 452 347.