There is nothing more contagious than enthusiasm, dedication and a smiling face!

Over the last 12 months many of our amazing employees have done extraordinary things at work that have been recognised by our clients and rewarded by our management teams. In honour of these achievements, this year 10 Glad TRII Awards have been given to employees across the country. So trying to decide on the winner for 2016 was very difficult – but there could only be one.

Glad is very excited to announce the 2016 TRII Award winner and recipient of a $2,500 travel voucher is Rafid Awaness, Concierge at 126 Phillips Street, Sydney. Rafid was nominated for his ongoing dedication and impeccable customer service standards, including his flawless attention to detail and willingness to go above and beyond his normal duties. Steve Iloski, Executive Director said “Rafid is loved by tenants, Investa and the Glad team. He truly demonstrates Glad’s values and what I would love to see in every Glad employee”.


Rafid was surprised by his colleagues and Glad Executive Management on December 7, to present him the award. He said “I am humbled to win this award as I know that there are many other Glad staff around the country that work hard in their roles every single day. I really enjoy working here at 126 Phillip St and have developed strong relationships with all the tenants and the building management team. Thank you Nick and Glad for the lovely opportunities that you have provided. I’ll be looking forward to the New Year with new challenges and hopefully more success with Glad.”


From left to right: Steve Iloski (Executive Director, Glad Group), Faye Alexander (Director – Customer Experience, Glad Group), Nick Iloski (Managing Director, Glad Group), Peter Dunn (Senior FM – Investa), Kerry Wade (GM – 126 Phillip Street), Damien Phillips (State Manager Security, NSW, Glad Group), Rafid Awaness (Concierge/ Customer Service Officer, Glad Group), James Carlile (Chief Operating Officer, Glad Group), Ahmad Hamka (Integrated Services Manager, 126 Phillip Street, Glad Group), Mario Adolphus (Facilities & Operations Manager, Investa), Peter Bryan (Property Manager, Investa).